Comcast Error RDK-03004

An issue with my Comcast issued X1 Set-Top Box averted my family and I from watching TV last night.   We're shown the error code RDK-03004.  We had called Comcast support telephone line and after waiting for 45 min's got no help at all.   They Simply wanted to schedule a technician to come out into our home (a good trick I must say to get someone on-site and bill you)

I engaged the support chat (transcript will follow) and search the online and found several people having this kind of issue.  I've even located a post that instructed things to do; however, this didn't work.Comcast Error RDK-03004

He ability to self-service the creation of distributions groups has been a feature for quite some time within my Exchange experiences.   Now that I'm in Office 365 / Exchange Online this is no more available for synced groups.  This now forces the enlistment of the service department to facilitate most of the mortification for your end-user.

Looking into this to get an understanding as to why this is, I have learned that if you are an Office 365 Exchange Online client and now using Directory Synchronization (DirSync) between an on-premise Active Directory and Office 365's Azure Active Directory you may face such incidents as the items on the Office 365 are in reading only mode and are updated via the synchronization that has been put in place.

You are even given a little message when you attempt to create a modification to groups:  ' The activity 'Update-Distribution Group Member', 'Identity' Members', can not be achieved on the item 'Group Name' since the thing has been synchronized from your on-premises company.  This activity should be performed on the issue of your on-premises organization.   

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